Privacy policy

Last Updated: 3 September 2025

At Brisa Studio, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.brisastudio.in) or interact with us. By using our website and services, you agree to the terms described in this Privacy Policy.

 

1. Information We Collect

We may collect the following categories of information:

• Contact Information: Name, email address, phone number, billing and shipping address.

• Payment Information: Processed securely via Razorpay and Shopify Payments. We do not store your debit/credit card details.

• Order Information: Products purchased, order history, transaction details.

• Account Information: If you create an account, we may collect your username, password, and preferences.

• Technical Information: Device details, IP address, browser type, cookies, and usage data.

• Communications: Information you provide when contacting us via email, phone, or customer support.

 

2. How We Use Your Information

We use your personal data to:

• Process and deliver orders.

• Communicate with you about orders, updates, and customer support.

• Process secure payments through Razorpay/Shopify.

• Improve our website, services, and user experience.

• Send marketing communications (only if you opt-in).

• Prevent fraud, unauthorized transactions, and security risks.

• Comply with legal obligations.

 

3. Sharing of Information

We do not sell or rent your personal data. We may share it only in these cases:

• With Service Providers: Shopify (hosting, checkout), Razorpay (payment processing), courier/logistics partners (shipping).

• With Legal Authorities: If required by law, regulation, or government request.

• For Business Purposes: To protect our rights, customers, or to comply with contracts.

All third-party providers are bound by strict confidentiality and security obligations.

 

4. Data Security

• Payments are processed using PCI-DSS compliant payment gateways (Razorpay/Shopify).

• We use technical and organizational safeguards to protect your data.

• While we take all reasonable steps, no system is 100% secure. You are responsible for keeping your account login details confidential.

 

5. Your Rights

You have the right to:

• Access, correct, or update your personal data.

• Request deletion of your personal data (unless retention is required by law).

• Opt out of marketing communications.

Requests can be sent to hello@brisastudio.in.

6. Cookies and Tracking

We use cookies and similar technologies to improve site performance, personalise your shopping experience, and analyse site traffic. You may disable cookies in your browser, but some features may not function properly.

7. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from children. If you believe we have received such data, please contact us immediately.

8. Data Retention

We retain your personal data as long as necessary to provide services, comply with legal requirements, resolve disputes, and enforce agreements.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our services constitutes acceptance of the updated policy.

 

10. Contact Us

For questions about this Privacy Policy or how we handle your data, please contact us:

Brisa Studio

📧 Email: hello@brisastudio.in